Tag: twitter

  • Why We Love Barak Obama and Feel So Disconnected from John McCain

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    by

    jonpdale
    in ,

    On September 25th, 1960 Richard Nixon was leading in the race for President.  His opponent, John Kennedy was young and inexperienced and after several radio broadcast debates Nixon was the clear frontrunner.  On September 26th, 1960 everything changed.  That night 70 million U.S. viewers tuned in to watch the first ever televised presidential debate. Even…

  • The Two Conversations

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    by

    jonpdale
    in ,

    New marketing is all about conversations…not the ‚Äúconversation‚Äù where you the marketer shout out your message to as many people as possible, but the conversation where your customers are talking to their contacts about your company. The first conversation is the conversation that’s happening some place else.  Right now, if you have any market saturation…

  • Twitter as a Customer Service Tool

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    by

    jonpdale
    in

    Those of you who are following me on Twitter know that I recently witnessed an unfortunate interaction between an employee at my local Guitar Center store and another customer.  As I left the store I posted the following on Twitter via my BlackBerry. jdale Just finished watching an employee at Guitar center making fun of…